Privacy Notice

Spa Garage & Automatic Doors takes the privacy and security of our customers and website users very seriously. We will do everything in our power to ensure the accuracy of your data and that your right to privacy is maintained and protected.

 

The purpose of this privacy notice is to describe the information that we might hold about you; how we will use it; and to explain your rights in relation to it. By visiting our website, or by placing an order with us, you are accepting the practices described in this privacy notice.

Information We Collect

We collect personal information from our customers and online users in a variety of ways; via our website product/service enquiry forms, and/or via email, text, telephone, or in person when you volunteer such information for the purpose of obtaining a quote, to place an order, or to otherwise enter into a contract with Spa Garage & Automatic Doors. Such information might include some or all of the following: Name, email address, postal address, registered office and/or site address, telephone/fax numbers, billing and payment information. 

 

We also monitor website usage through Google Analytics and through the use of cookies. Information gathered by cookies does not identify you personally. Cookies cannot read data on your hard disk or damage your system. A cookie is a piece of data stored on a user's computer tied to information about the user. "Session ID cookies" are used to track user preferences while a user is visiting a website (once you close your browser or log out, the cookie terminates and is erased). "Persistent cookies" are used to store, for example, whether (or not) you want your details or passwords to be remembered. A "persistent cookie" is a small text file stored on your computer's hard drive for an extended period of timeMost browsers are initially set to accept cookies. If you prefer, you can set your browser to disable cookies, or to inform you when cookies are used.

How We Use Information

Information provided by you will be handled by us in accordance with the relevant data protection and privacy legislation. Data transmitted via our website is encrypted. We also maintain strict security standards with a view to preventing unauthorised access to your data.

 

Personal information is used by us to provide quotations; to fulfil sales orders and contracts; to invoice and accept payments for our services and to obtain feedback from customers about the quality of the products/services provided. Spa Garage & Automatic Doors will not use your information for direct marketing purposes unless you have given your explicit consent for us to do so. Nor will we share your information with any third parties for their marketing purposes unless we have your explicit consent to do so.

Disclosure

We will not disclose your personal information except where it is necessary to fulfil an enquiry, order or contract, or if we are required do so by law. Where it is necessary to pass information to a third party for the purpose of fulfilling an enquiry, order or contract (e.g. to a supplier, subcontractor or payment provider), we will only disclose the information that is needed to deliver the service. The third party will also be required to keep the information secure and will not be permitted to use or disclose it for any other purpose

 

Credit/debit card information is not collected nor processed by us, it is processed directly between the customer and our third party payment provider who specialises in the secure online capture and processing of credit/debit card transactions.

Product Updates and Announcements

From time to time, it may be necessary to send important product or service related updates to customers (e.g. quality or safety advice). These communications are not promotional in nature and therefore users will not generally be able to opt-out of receiving them.

Legal Disclaimer

Our website may contain links to other third party websites. We do not control and are not responsible for the content, data security or privacy practices of these other websites. The operators of these websites may collect information from you which will be used by them in accordance with their own privacy policies, which you are encouraged to read.

 

Spa Garage & Automatic Doors will never ask you to disclose your username(s), password(s), or any other security related information. Please ensure that you keep your security information safe and do not share it with others.

Data Accuracy and Access Rights

If you believe any information that we hold about you is incorrect or incomplete, or you wish to request details of the data that we hold on you, please write to us, or email info@spadoors.co.uk. Requests will be handled in accordance with the relevant data protection and privacy legislation.

Privacy Notice Changes

Spa Garage & Automatic Doors may change its range of products, services and/or operational delivery methods at any time without notice. Consequently this privacy notice may change from time to time. You are therefore encouraged to review our privacy notice regularly.

Contact Spa Garage & Automatic Doors

To find out more about our supply, installation, maintenance & repair services or Request a Free, No Obligation Quote

 

Tel: (Mobile): 07885 687339

Tel: 01299 851173

Emailinfo@spadoors.co.uk

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© Spa Garage & Automatic Doors Limited. All Rights Reserved.
Registered Company No. 11175879

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